- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- What is your refund and order cancellation policy?
If you are not satisfied with your purchase or if it has been damaged in transit, please do no hesitate to contact me and I will arrange for a refund and/or a replacement. If there is a need to cancel an order let me know and I will make sure to refund the full amount within one business day.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- How safely are the prints shipped?
All prints are shipped flat in an acid-free, self-sealing polybag sandwiched between at least three thick pieces of cardboard. For smaller prints, they are shipped flat inside a heavy duty mailer.
- Do you charge sales tax?
8.75% sales tax will be added to all orders placed in California.
- Can I request a specific print number in an edition (i.e. "I would like print number 18 of 25")
Yes, as long as the number is available. Please include this request in the "optional instructions" field during payment OR shoot me an email with your request at after you have completed your purchase.
- How long does it take before you ship out an order?
I will do my best to get your order out as soon as possible. I try to maximize my trips to the Post Office, which means building up a few orders and going to the post office only once. I generally won't take longer than 1 week to send out your order